Jelly Live Terms and Conditions — Full terms and conditions for using our platform

These Terms & Conditions Jelly Live Applicable to all users of the platform (https://jellylive.net). When you create an account, log in, or use our services in any way, you are automatically deemed to have accepted these Terms & Conditions.

Jelly live is an international online gaming and casino platform serving users in Bangladesh and around the world. Our mission is to provide a safe, fair, and enjoyable gaming environment for all players.

If any part of this document is unclear or you have any questions, please reach out to us via live chat. Our support team is always ready to assist you.

To register with jelly live, you must provide accurate and complete information. Creating an account using false details or someone else's identity is strictly prohibited and may result in account termination.

• Each individual may only a you may open an account.
• It is your responsibility to keep your password confidential. Do not share your password with anyone.
• You are solely responsible for all activity carried out on your account.
• If you suspect unauthorized access to your account, contact support immediately.
• If any registration details change, you are required to notify jelly live immediately.

Jelly live reserves the right to verify any account at any time. Failure to provide the required documentation may result in a temporary or permanent account suspension.

To open an account and use jelly live's services, the following conditions must be met:

• You must be at least 18 years must be.
• Online gaming must be legal for you under the laws of your own country.
• You must operate your account in your own name and for your own use only — not on behalf of any third party.
• If you know that online gaming is prohibited in your jurisdiction, please refrain from creating an account.

Jelly live takes the protection of minors from gaming very seriously. We may request a National ID or passport to verify your age. If an account is created using a false age, all balances will be forfeited.

All gaming activities on jelly live are fully fair and transparent. Every game uses an internationally certified RNG (Random Number Generator) and is regularly audited by independent third parties.

• Each game has its own betting limits — minimum and maximum bet amounts are shown on the game page.
• Once a bet has been confirmed, it cannot be cancelled or modified.
• If a technical error affects the outcome of a game, jelly live reserves the right to void that round and refund all bets.
• In Sports Betting, if a match or event is cancelled, your stake will be refunded — special conditions apply.
• Exploiting favorable conditions in any game to generate abnormal profits is prohibited.

Jelly live reserves the right to investigate any suspicious betting activity and, where necessary, to temporarily or permanently suspend the account in question.

Jelly live supports Bangladesh's most popular payment methods — bKash, Nagad, Rocket, and bank transfer. All financial transactions are protected with SSL encryption.

• Deposit: Minimum deposit amount is BDT 500 (mobile banking).
• Withdraw: Minimum withdrawal amount is BDT 500 (mobile banking).
• Withdrawals may only be made to the same payment method and account name used for the original deposit.
• Identity verification (KYC) is mandatory before your first withdrawal.
• Mobile banking withdrawals are typically processed within 5 minutes; bank transfers take 1–2 business days.
• Jelly live charges no withdrawal fees — however, your payment provider's own fees may apply.

Jelly live offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Welcome Bonus: Up to 100% bonus on your first deposit. A 30x wagering requirement applies.
• Free Spins: Usable on select slots only. Winnings from free spins are credited to the bonus balance.
• Cashback: A set percentage of weekly losses returned as cashback. See the terms page for details.
• A bonus may only be used once per account.
• Bonus balance cannot be withdrawn — it will be converted to your main balance only once the wagering requirement is met.
• Jelly live reserves the right to modify or cancel any bonus offer at any time.

If bonus abuse is suspected (e.g., claiming bonuses from multiple accounts), jelly live reserves the right to cancel the bonus and investigate the account.

Jelly live strictly adheres to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This process protects the interests of both our users and our platform.

• KYC verification is mandatory before your first withdrawal or for transactions above a specified amount.
• KYC verification requires a photo of your National ID, passport, or driving license.
• A utility bill or bank statement may be requested for address verification.
• KYC information is kept strictly confidential and is used solely for verification purposes.
• KYC verification is typically completed within 30 minutes to 24 hours.

The following activities are strictly prohibited on the jelly live platform. Any violation may result in permanent account closure and forfeiture of all balances:

• Operating multiple accounts under the same identity.
• Opening an account using a false identity or fraudulent information.
• Attempting to use bonuses or promotions beyond the approved limits.
• Attempting to exploit any technical vulnerability or flaw in the platform.
• Attempting to hack or modify the gaming software.
• Harassing or defrauding other players.
• Using the platform for money laundering or any illegal financial activity.
• Playing games using bots or automated software.

Jelly live takes responsible gaming seriously. We want every player to enjoy gaming as entertainment, and we are committed to ensuring it never becomes a problem.

• You can set your own deposit limits, betting limits, and session time limits at any time.
• You can temporarily suspend your account (from 1 week up to 6 months) using the self-exclusion feature.
• Applying for permanent self-exclusion will result in your account being closed entirely.
• If signs of gaming addiction are detected, the jelly live support team will guide you toward professional help.

For more details, visit our Responsible Gaming Visit the page.

The privacy of your personal information is of utmost importance to us. jelly live is fully transparent about how your data is collected, stored, and used.

• Your information is used solely for service delivery, security verification, and legal compliance.
• Jelly live will never sell your personal information.
• Only the minimum necessary information is shared with third-party payment providers.
• You may request the correction or deletion of your personal data at any time.

For more details, visit our Privacy Policy Read the page.

Jelly live reserves the right to temporarily or permanently close an account under the following circumstances:

• If the Terms & Conditions are violated.
• If KYC verification has not been completed, or if false information has been provided.
• If fraud or deceptive activity is suspected.
• Upon application by a legal heir in the event of the account holder's death.
• Through self-exclusion, upon your own request.

Following account closure, any available balance (excluding bonuses) will be refunded once the investigation is complete.

You may request to close your account at any time by contacting our support team. The process will be completed within 24 hours.

Jelly live reserves the right to amend these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address or posted on the platform.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.

Dispute Resolution: In the event of a dispute between jelly live and a user, we will first attempt to resolve the matter through our support channels. If no resolution is reached, the case will be referred to international arbitration.