Jelly Live Privacy Policy — Your personal information is fully protected

At Jelly Live (https://jellylive.net), we are committed to protecting the privacy of our users. This Privacy Policy This will tell you — what data we collect, why we collect it, how it is stored, and what steps we take to keep your information safe.

By creating an account or using Jelly Live, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read together with -.

We comply with GDPR (General Data Protection Regulation) and international data protection standards. Your data is never sold, and is never shared with third parties without your consent.

Jelly Live collects certain information from you for various purposes. A detailed list of what is collected is provided below:

We only collect information that is strictly necessary. Collecting unnecessary or excessive personal data goes against our policy.

Jelly Live collects your information in several ways:

• Directly from you: Information you provide through the registration form, KYC verification, and support chat.
• Automatically: When you browse our platform, device information, IP address, and cookies are collected automatically.
• From Third Parties: Payment providers (bKash, Nagad) share transaction confirmation details.
• From KYC Verification Services: Data may be verified through authorized third parties for identity verification purposes.

Jelly Live uses the data it collects solely for the following purposes — and nothing beyond that:

• Account Creation and Management: To keep your account active and ensure login security.
• Identity & Age Verification: To verify users are 18+ and to prevent multiple accounts.
• Processing Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Fraud & Abuse Prevention: To detect and prevent suspicious activity.
• Customer Service: To address your complaints and queries.
• Legal Obligations: To meet legal and regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Communications: To keep you informed about promotions and bonuses (you can opt out at any time).

Jelly Live does not sell your data. However, limited information may be shared in the following specific circumstances:

• Payment Providers (bKash, Nagad, Rocket): Only the information strictly necessary to complete a transaction.
• KYC Verification Partner: To confirm your identity, information is transmitted in encrypted form.
• Game Software Providers: Only the minimum data necessary to ensure fair gaming.
• Legal Authorities: As legally required by court order or government directive.
• Cloud & Technology Infrastructure: For secure server and data storage services.

Jelly Live uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some platform features from working.

Jelly Live uses industry-leading security measures to keep your data safe:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Firewall Protection: Multi-layered firewall protection is active at all times.
• Two-Factor Authentication (2FA): Enhanced security for your account.
• Regular Security Audits: Regular security testing conducted by third parties.
• Restricted Access: Only authorized staff members may access user data.
• Data Masking: Sensitive information (card numbers, passwords) is never stored in plain form.

You have full rights over your personal data on Jelly Live. Under GDPR and international privacy laws, you are entitled to the following rights:

To exercise these rights, contact our support team via live chat. We will respond within 30 days of receiving your request.

Jelly Live does not retain your data longer than necessary. Below are the retention periods for each type of data:

• Account Information: For the duration your account is active, plus 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (in accordance with international AML regulations).
• KYC Documents: 5 years after account closure.
• Gaming History: For the duration your account is active, plus 2 years after closure.
• Support Contact: 1 year after the issue is resolved.
• Analytics Data (Anonymous): 2 years.

After the specified retention period, data is securely deleted or fully anonymized.

Jelly Live strictly does not serve users under the age of 18. We take the protection of minors' privacy very seriously.

• Age verification is carried out at the time of registration.
• Any data collected from a minor is deleted immediately and the associated account is terminated.
• If you believe your child is using Jelly Live, please contact our support team immediately.

Jelly Live may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, notice will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions will be archived and made available upon request.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live Chat: Click the chat icon in the bottom-right corner of the website — available 24/7.
• Email: [email protected] (standard response time within 24 hours).
• FAQ: For answers to common questions Our FAQ See.